MC
Margaret C

1 reviews | Active since Mar 2009

10 Mar 2023, 13:18

NO HELP FROM DSTV

Technology may be a wonderful thing but to try and use the self help facility is ridiculous they never give an option applicable to my problem and you cannot get a human being to talk to you and no matter how many numbers you type into the WhatsApp they keep on sending the same useless codes - I have tried to write to them, spent R 100 on mobile calls to their head office who promised I would be called back well nothing has happened

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Mar 2023, 14:04
Official
Hi  Margaret,

 We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
MC
Margaret C's update10 Mar 2023, 18:20
Reviewer Update
I did eventually get hold of a person a Multichoice in Randburg but she is unable to resolve my problems and promised to call back at 18h00 have heard nothing since