1 reviews | Active since Jun 2016
No Help at all
<p>December 2016 no debit went off for my DSTV. So I phoned the call centre. The person I spoke to informed me that somehow I was listed as a cash payer.<br />So he assisted me in re setup on the debit order.<br />He said I had to make a cash payment of R 1079, so I paid mentioned amount @ Checkers Hyper.<br />So on the 15th of Jan 2017 Multi choice deduct R 2893 off my account. I reversed it.<br />I phoned the 17th Jan 17 to find out what is going on<br />So the lady explained that the cash amount went to one account and that she will send it to the right account by I still owe R 800 but she can't tell me why and can't send me a statement so I can check it<br />I phoned again this morning so now the story is that everything is paid and I'm in credit R 1898<br />What to do now?</p>
Dear Shannell Gerber
We acknowledge receiving your query. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Dear Shannell Gerber
We acknowledge receiving your query. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Dear Shannell Gerber
Thank you for trusting us with your query.
Please note that we have received feedback from our PriceLock team , you have been contacted and your billing was explained.
Regards
Elna
Dear Shannell Gerber
Thank you for trusting us with your query.
Please note that we have received feedback from our PriceLock team , you have been contacted and your billing was explained.
Regards
Elna
So I have been waiting for them to phone me back to let me know what amount is outstanding. Now I received a sms stating that I have been handed over to collections. How does that work?!
So I have been waiting for them to phone me back to let me know what amount is outstanding. Now I received a sms stating that I have been handed over to collections. How does that work?!
