No help
<p>called dstv to assist as the error says I should after 20 minutes on the phone rebooting the set top box numerous times the lady says it's the bad weather and once the weather clears up everything should work </p> <p>however 4 days later nothing's changed </p>
Dear Ahmad
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv : Hello Peter team
Best regards,
Dear Ahmad
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv : Hello Peter team
Best regards,
Dear Ahmad
Thank you for bringing the matter to our attention.
As discussed, kindly take the decoders in for testing at the nearest DStv agency: https://selfservice.dstv.com/agencies?
Should the decoders be confirmed that they are working fine then you will need to get an accredited installer to come check your installation.
Accredited installers: https://selfservice.dstv.com/InstallationHelp/Installers#/findInstaller
Should you have any further questions, we are here to assist.
Kind regards
Lebogang
Best regards,
Dear Ahmad
Thank you for bringing the matter to our attention.
As discussed, kindly take the decoders in for testing at the nearest DStv agency: https://selfservice.dstv.com/agencies?
Should the decoders be confirmed that they are working fine then you will need to get an accredited installer to come check your installation.
Accredited installers: https://selfservice.dstv.com/InstallationHelp/Installers#/findInstaller
Should you have any further questions, we are here to assist.
Kind regards
Lebogang
Best regards,