No Freaken Assistance at ALL

I have never been treated this way before as a customer. I sent my details on the 02/07/2015 to 31448, requesting the explora and until date, I am hearing all the damn excuses that Multichoice can make. Nobody is phoning me to inform me on the progress of my application and it is said it would take 48hrs for them to come back to you. This is **** service for such a huge corporation such as Multichoice for them to be going through System problems. My friend sent he's details on Monday 3rd August and he has already been approved, why the hell can any of your Management pick up a freaken phone and call a person? <br> <br> I am requesting the Highest of Management to get in on this as my patients is running very low. F******