SK
Simanga K
1 reviews | Active since Dec 2019
04 Dec 2024, 12:38
No feedback,internet router
Dstv has approved me for a wifi router on the 19th of November, they said they will deliver to in 7 working day customer number ***0 , now they keep calling me saying that they need the quote to be generated , router has not been send to Ram courier to deliver horrible service and expirience , I am not happy their feedback is poor , I was given *** to track on the dot it's not showing anything all they were doing is to get me off the line , please assist if you can, it was 55G package.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
04 Dec 2024, 12:41Hi Simanga,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply04 Dec 2024, 12:41
Official
Hi Simanga,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
05 Dec 2024, 16:38Hi Simanga,
Please note we have tried to contact you on the number ending with *888 however to no avail.
Please note we had spoken to the DStv Internet team and they have advised that the parcel has been handed to the courier for delivery on the 03 December 2024 as per the tracking number you have provided, they requested for your patience and apologized for the inconvenience and delayed caused.
We once again apologize for the inconvenience caused in this regard.
Kind regards,
DStv: Hello Peter Team
Please note we have tried to contact you on the number ending with *888 however to no avail.
Please note we had spoken to the DStv Internet team and they have advised that the parcel has been handed to the courier for delivery on the 03 December 2024 as per the tracking number you have provided, they requested for your patience and apologized for the inconvenience and delayed caused.
We once again apologize for the inconvenience caused in this regard.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply05 Dec 2024, 16:38
Official
Hi Simanga,
Please note we have tried to contact you on the number ending with *888 however to no avail.
Please note we had spoken to the DStv Internet team and they have advised that the parcel has been handed to the courier for delivery on the 03 December 2024 as per the tracking number you have provided, they requested for your patience and apologized for the inconvenience and delayed caused.
We once again apologize for the inconvenience caused in this regard.
Kind regards,
DStv: Hello Peter Team
Please note we have tried to contact you on the number ending with *888 however to no avail.
Please note we had spoken to the DStv Internet team and they have advised that the parcel has been handed to the courier for delivery on the 03 December 2024 as per the tracking number you have provided, they requested for your patience and apologized for the inconvenience and delayed caused.
We once again apologize for the inconvenience caused in this regard.
Kind regards,
DStv: Hello Peter Team
Best regards,