AH
Arno H

1 reviews | Active since Feb 2022

12 Feb 2022, 13:20

No feedback regarding complaints

I wrote a review on how bad DSTV service is. After my hello peter review i got a response saying that they will look into it. I presume they have looked into on how NOT to respond to complaints. I suppose if you just ignore a problem it will go away. Great work guys, you have cured me from insanity.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Feb 2022, 13:27
Official
Hi Arno, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Feb 2022, 20:18
Official
Hi Arno, 

Kindly be advised that the discount offer was canceled due to a late payment made to your account. The payment date on your account is on the 01ST of every month, however, in January we received a payment on the 12\***. As a result, the discount offer was removed as the services were disconnected in January. 

An amount of R883.41 is currently due for payment. 

Kind regards,
DStv: Hello Peter Team 

Best regards,

AH
Arno H's update12 Feb 2022, 20:21
Reviewer Update
Why was the terms and conditions never relayed to me?