1 reviews | Active since Jan 2018
NO FEEDBACK!! POOR TURN AROUND TIME!!
Why is it so hard to get DSTV ?
I app**** for a explora price lock in the begining of last week and no one can help me if I want to follow up.
The call centre agent "Lesley Gumede" assisted me with the application. I recieved a sms stating that its approved.
I had no feedback from him. Its getting as bad as Telkom's service!!
Everytime I speak to someone else who wants to assist me with a new application no one of them can give me information for the first application. So what is the issue? Is it a ****? Am I getting myself into debt trouble?
Also I send a email last week and had no response only a reply asking for my ID number .
I want DSTV so badly and no one can give it to me . Really? Is my money not good enough? Is multichoice making to much money?
Dear Marius Logtenberg
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Dear Marius Logtenberg
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Good day Marius Logtenberg
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We tried to contact you without any successes.
We unable to access your account with the information provided. Pleas provide us with your customer number, decoder and smart card in order for us to assist you accordingly.
Please reply as private as the system will block any personal information as part as the security process to protect both MultiChoice and the customer.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Good day Marius Logtenberg
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We tried to contact you without any successes.
We unable to access your account with the information provided. Pleas provide us with your customer number, decoder and smart card in order for us to assist you accordingly.
Please reply as private as the system will block any personal information as part as the security process to protect both MultiChoice and the customer.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert