mB
marnus B

1 reviews | Active since Oct 2017

05 Oct 2017, 09:19

No feedback on letter request

I have been phoning Multichoice for the last two weeks. I am busy buying a house and it shows that I still owe money(over R19k) on my DPP. The bank requires a letter stating that it is paid up and Multichoice have kept on promising to send it, but it just not happens, even after MANY calls. Marnus Botha ********** 334

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Oct 2017, 10:33
Official

Dear Marnus

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Oct 2017, 18:59
Official

Dear Marnus

Apologies for the delay and inconvenience this has caused.

We have sent the paid up letter to your personal email ***.

Let us know if there is anything else that we can assist you with.

Regards

Elna (Hello Peter Admin)

Best regards,