MT
Mike T
1 reviews | Active since Apr 2014
05 Feb 2015, 11:38
No feedback on basic issue / request
Reference call SVR***9 - 30 January 2015 - call duration 28 minutes 36 seconds. Specifically promised that this will be escalated and feedback by Monday 2 Feb yet nothing. Also refer to CASE NUMBER: ***.<br> <br> Why can a simple request not be processed and when requesting info I get bombarded with stupid conflicting statements yet when it gets to paying-up it's no problem.<br> <br> Please can I talk to someone that can really do something about this issue - 2 weeks since first call and still no resolution - no feedback no escalation as I was promised hence same old ****** story that everyone complains about re this supplier !!!!<br>
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Replies (1)
DStv (MultiChoice)'s replyOfficial
06 Feb 2015, 08:20Hello Mikkie50,
We apologise for the quality of service that you have received from us - rest assured that this, in no way, reflects our service
Reference is made to our telephone conversation , we have advised you accordingly in this regard
Regards
Asie
We apologise for the quality of service that you have received from us - rest assured that this, in no way, reflects our service
Reference is made to our telephone conversation , we have advised you accordingly in this regard
Regards
Asie
Best regards,
DStv (MultiChoice)'s reply06 Feb 2015, 08:20
Official
Hello Mikkie50,
We apologise for the quality of service that you have received from us - rest assured that this, in no way, reflects our service
Reference is made to our telephone conversation , we have advised you accordingly in this regard
Regards
Asie
We apologise for the quality of service that you have received from us - rest assured that this, in no way, reflects our service
Reference is made to our telephone conversation , we have advised you accordingly in this regard
Regards
Asie
Best regards,