NO FEEDBACK - NO SERVICE

I phoned into Mutichoice ***) on Tuesday the 3 Nov 2015 and completed the telephonic application- for the explorer on a 24 month contract (I also sent an SMS to 31448). I was told to e-mail through corresponding documents to [Email Removed] which I did and got a case number: ***. <br> Since then, no one has been able to provide me with ANY feedback as to what is happening. I have spoken to three different consultants who all stated that I need to wait for someone to call me. <br> I spoke to Nokuthula this morning who advised me that my DSTV Explorer has been approved and everything sorted and that delivery will happen shortly. <br> I just however, received a call from one of your consultants in the escalations department who informed me that my application has not been completed and that Multichoice now needs to send my documents through to the accounts department to begin to process. I was also advised that someone should have phoned me when my documents were sent through a week ago but when I asked why I wasn't contacted, no answer could be provided. <br> I am beyond upset with the \service"or lack there of that I received!!! """