Hellopeter
Share Your Experience

1 reviews | Active since Mar 2017

01 Mar 2017, 18:28

No feedback from dstv

<p>I am doing a m net migration and on friday the 24 Feb I was finally contacted by a Mr Lester Johnson and told a installer would contact me in 48-72 hours. Well, still waiting. In the meantime i have spent over R200 on my cell calling a Pretoria landline no. All they say id someone will call. Over and over. Please respond dstv</p>

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Mar 2017, 08:03
Official

Dear Albert van Deventer

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Hello Peter team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Mar 2017, 11:53
Official

Dear Albert van Deventer

We would like to take this opportunity and thank you for bringing your query to our attention.

We have referred your query to our Field Service team for urgent assistance.

We will provide you with feedback as soon as we receive it.

Please accept our sincere apologies in this regard.

Should you require further assistance, please do not hesitate to contact us.

Kind regards

Lebogang

Best regards,

's update02 Mar 2017, 12:00
Reviewer Update

Thank you for feedback. Best regards, Albert.

DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Mar 2017, 12:31
Official

Dear Albert van Deventer

Thank you for taking our call today.

As discussed, please do let us know should the installation still not be resolved.

We would like to thank you for sharing your experience with us and would also like to thank you for your invaluable support.

Kind regards

Lebogang

Best regards,