LS
Lillian S
1 reviews | Active since Aug 2013
09 Mar 2016, 12:12
No feedback and no investigation
I am Still waiting for Multichoice to contact me regarding my complaint of the drifter that I have taken over and its not working!!! <br> Asked to be contacted after hours and well I am still waiting!<br>
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Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
11 Mar 2016, 13:37Hello LillianSaunders,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
we tried to call you but was unsuccessful, re activated your drifta on the account.
you can call our call center for the balance on your account.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Thokozani
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
we tried to call you but was unsuccessful, re activated your drifta on the account.
you can call our call center for the balance on your account.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Thokozani
DStv (MultiChoice)'s reply11 Mar 2016, 13:37
Official
Hello LillianSaunders,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
we tried to call you but was unsuccessful, re activated your drifta on the account.
you can call our call center for the balance on your account.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Thokozani
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
we tried to call you but was unsuccessful, re activated your drifta on the account.
you can call our call center for the balance on your account.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Thokozani