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<p>On 23 September I opted to load a debit order on my account, the consultant that I spoke to at that point in time stated my bank account is invalid (can’t understand how that is possible) I was told they will sort it out and If there is any problems I will be contacted 2 days before the next payment date(never happened and no debit order was loaded) on the 25th of this month I called again to attempt to load a debit order once again I get told my bank account is invalid and I will be contacted (still waiting for the call) I then received an general email that stated I can load a debit order all I need to do is sms debit to 32514 and I will be contacted, I was contacted back and once again got told my bank account is invalid and that I will be contacted (still waiting for that call as well) my bank account details are correct none of the other places have problems with my FNB bank account only DSTV </p>