No Feedback

<p>My account on box office has an outstanding balance of R120 from September 2015, I done a payment for this on 03/05/2016 and I contacted dstv and they cannot locate the payment so I sent them the proof of payment in May and still it didnt change then I contacted them last week and they still cannot locate the payment so I sent the proof of payment to them again and till now I haven't received feedback from them and it still shows the amount is outstanding. Can someone please remove this outstanding balance from my account because it was paid!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>