sD
salome D
1 reviews | Active since Sept 2015
13 Sept 2015, 13:34
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I called the call centre today because they disconnected my dstv after spending R250 on airtime trying to get through the call centre lady tells me I have an outstanding balance and I have 2decoders extra vie? I don't have 2decoders and I don't have extra view never had extra view???? Then she said I must call agaun so that this can be sorted I told her to please sort this out now as I'm on the fone now and dontwnt to spend R250 airtime to get through she puts me on hold forever and there the fone drops??? Very bad service my nr ***<br> Salome van dyk
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Replies (1)DStv (MultiChoice)'s replyOfficial
14 Sept 2015, 14:47Hello salome123*#,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply14 Sept 2015, 14:47
Official
Hello salome123*#,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
