AJvR
Annelise Janse van Rensburg

1 reviews | Active since Jun 2020

26 Jun 2020, 10:40

No feedack

No feedback on requests - none. They have the following on their website - but absolutely NO response: "We would love to hear from you. For support queries please get in touch with us or fill in the form below"

0
Replies (7)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Jun 2020, 11:02
Official
Hi Annelise Janse van Rensburg, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
AJvR
Annelise Janse van Rensburg's update26 Jun 2020, 11:09
Reviewer Update
Hi DSTV - MultiChoice,
How long is this going to take?
This is extremely urgent as we have been complaining since Monday and we have 2000+ users affected?
Kind Regards,
Annelise.
AJvR
Annelise Janse van Rensburg's update26 Jun 2020, 13:57
Reviewer Update
14:00 Still nothing...
AJvR
Annelise Janse van Rensburg's update27 Jun 2020, 13:24
Reviewer Update
Dear DSTV ,

Please call me - my issue has not been resolved. You have no idea what the issue is!
I have sent and email to help@ and I have completed the form on your website.

CALL ME

Kind Regards,
Annelise.
AJvR
Annelise Janse van Rensburg's update27 Jun 2020, 13:25
Reviewer Update
Dear DSTV,

Your service is NON EXISTENT - never mind POOR!

Please contact me urgently!!!!

The only responses I get is if I post here - I have tried your website, email and live chat.

Kind Regards,
Annelise.
AJvR
Annelise Janse van Rensburg's update27 Jun 2020, 13:29
Reviewer Update
I'm not sure why you make use of this service - non-existent service can not be rated.

I am infuriated by your total lack of service.
AJvR
Annelise Janse van Rensburg's update01 Jul 2020, 11:59
Reviewer Update
Hi Kagiso,

I'm requesting more detail on what the issue was and the resolution and how I should go about receiving support in future should there be a recurrence of this issue?

Who / what / where to I contact MultiChoice?

Kind Regards,
Annelise.