JB
Jaco B
1 reviews | Active since Jan 2014
03 Feb 2015, 20:50
No explora since December
I'm really not happy that I still do not have my explora since December. Multichoice has already switched me over to debit order and called me a few times trying to sell me the explora again. I've spoken to two agents regarding this matter and nothing. Please can someone call me for once and for all settle this? How hard can it be to just complete the delivery? <br>
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Replies (1)
DStv (MultiChoice)'s replyOfficial
04 Feb 2015, 11:47Hello jpjdebeer,
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
Best regards,
DStv (MultiChoice)'s reply04 Feb 2015, 11:47
Official
Hello jpjdebeer,
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
Best regards,