AL
Amosly L
1 reviews | Active since Jun 2012
23 Feb 2016, 07:54
no Explora granted to premium clients
I don't how multichoice can decline our explora application, we already paying R800 a month and now we want to upgrade and pay R899 I mean what is R99 when we already paying so much just subscription, I believe as customer multichoice didn't fight for us, yes I agree we not credit worthy but are we worthy enough to pay the R800 a month and then be denied R99 just for explora ??? we are a very high earned customer to musltichoice and don't deserve this.... if we don't get the explora then we might aswell down grade because we are not trusted .....we never skip payment or pay late.
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DStv (MultiChoice)'s replyOfficial
23 Feb 2016, 08:50Hello Amoslyn@ ,
Thank you for taking the time to contact us.
Please be aware that one of the major requirements for the Explora deal application is your credit profile. For this reason, a credit check has to be conducted.
For a detailed explanation in this regard, we have forwarded your query to the relevant department. Kindly expect feedback directly from them.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking the time to contact us.
Please be aware that one of the major requirements for the Explora deal application is your credit profile. For this reason, a credit check has to be conducted.
For a detailed explanation in this regard, we have forwarded your query to the relevant department. Kindly expect feedback directly from them.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply23 Feb 2016, 08:50
Official
Hello Amoslyn@ ,
Thank you for taking the time to contact us.
Please be aware that one of the major requirements for the Explora deal application is your credit profile. For this reason, a credit check has to be conducted.
For a detailed explanation in this regard, we have forwarded your query to the relevant department. Kindly expect feedback directly from them.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking the time to contact us.
Please be aware that one of the major requirements for the Explora deal application is your credit profile. For this reason, a credit check has to be conducted.
For a detailed explanation in this regard, we have forwarded your query to the relevant department. Kindly expect feedback directly from them.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah