AP
Andre P

1 reviews | Active since Nov 2011

28 Nov 2016, 22:29

No explanation for charger to Account/billing

<p>I paid up front for my subscription end of february for the year. I always paid anually.</p> <p>I have been charged with a monthly subscription - how is this possible.</p> <p>Previous queries to DSTV to explain amounts charged to my account have been ignored.</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Nov 2016, 07:46
Official

Dear Andre

We acknowledge receiving your query. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Nov 2016, 17:13
Official

Dear Andre

Thank you for taking our call, apologies for the inconvenience this has caused.

As discussed will investigate and provide feedback as soon as more information is available.

Regards

Elna