No DSTV signal since 3/1/17

<p>I am beyond frustrated with DSTV as I am paying for a blank screen since 3 Jan. Dealing with the call center is a nightmare as most times I have had the call dropped it had to hang up as it takes forever to get through. The dish was installed by Maponya Mall after I was told to get a longer bracket since the signal was bad when I relocated back to JHB. Since 2017 things have gone from bad to worse as there is no signal come rain or shine. The worst thing is not being able to watch the free channels and I'm forced to listen to the radio as if I'm in the rural area! I do not have time to go to the offices everytime I experience problems...</p>