MD
Mthokozisi D

1 reviews | Active since Jun 2016

17 Dec 2017, 21:17

No drama please with my debit order amount!

It's my second month as a debit order customer at multichoice and already the wrong amount is scheduled to be deducted. Is that the reason why multichoice has been nagging me for years to switch to debit order? Clearly this was a big mistake. My advice to anybody thinking of signing up to the stupid debit order system, is that they should just stick to cash. The time and MONEY wasted fixing your problems is not worth it, especially for a service advertised as convenient.

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Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Dec 2017, 09:58
Official

Dear Mthokozisi Dube

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

MD
Mthokozisi D's update18 Dec 2017, 10:21
Reviewer Update
That's no satisfactory response. You need to commit to a time for resolving my query!
MD
Mthokozisi D's update18 Dec 2017, 14:40
Reviewer Update
How long does it take for me to get a call with a solution as I'm leaving the country