PM
Prakash M
1 reviews | Active since Mar 2014
15 Apr 2015, 13:30
NO DELIVERY SINCE 16 FEB 15
Kindly assist with escalation sent through on Wednesday (08 April 2015) where i have been waiting for delivery of DSTV Explorer, which was approved on 16 February 2015 and have still not received any feedback.<br> I have on numerous occasions emailed Multichoice and with no response to date.<br> Can someone competent please assist me as your service is deplorable?<br> I have even tweeted DSTV Cares and they most definitely DO NOT CARE
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DStv (MultiChoice)'s replyOfficial
16 Apr 2015, 11:19Hello pmorar,
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
We have escalated your query to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
We have escalated your query to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply16 Apr 2015, 11:19
Official
Hello pmorar,
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
We have escalated your query to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
We have escalated your query to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Your support, and that of all our customers, is important to us.
Regards
Rupert