TC
Thireshan C

1 reviews | Active since Apr 2017

24 Apr 2017, 16:39

NO DELIVERY OF MY DSTV EXPLORA

<p>Im annoyed with the lies that your agents in your call centre speak , I was called by them about a month ago regarding my application for the Explora price lock promotion . the call took place on the 29th of March and i was then told i can expect the delivery of the decoder within 5 working days , I waited and waited and my decoder was never delivered , Call made to Dstv but no joy , then on the 13th of April i received 2 sms's saying "YOUR DECODER PAYMENT PLAN APPLICATION HAS BEEN APPROVED. YOUR ORDER WILL BE DELIVERED IN THE NEXT2-4 DAYS . Today is the 24th of April and i dont have delivery of the decoder ??????????</p> <p>The guys at DSTV are usually on the ball and help as quick as possible but i dont know why the incompetence has creped in now .</p> <p> </p> <p>Please can i have feedback</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Apr 2017, 08:14
Official

Dear Thireshan

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Hello Peter team