JS
John S
1 reviews | Active since Jul 2015
24 Jul 2015, 08:15
No Delivery of DSTV Explora decoder
My application for the DSTV Explora R849 deal has been approved 5 weeks ago. I am still awaiting delivery of the decoder. Numerous e-mails and telephone calls to them, each time to be informed that my call/e-mail will be \escalated". Escalated into thin air it seems"
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Replies (1)
DStv (MultiChoice)'s replyOfficial
25 Jul 2015, 11:10Hello jvdmsmit,
We apologise for the delay and the inconvenience caused in this regard.
Your query has been forwarded to the relevant department for further assistance.
You can expect feedback directly from them.
Thank you for bringing the matter to our attention.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We apologise for the delay and the inconvenience caused in this regard.
Your query has been forwarded to the relevant department for further assistance.
You can expect feedback directly from them.
Thank you for bringing the matter to our attention.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply25 Jul 2015, 11:10
Official
Hello jvdmsmit,
We apologise for the delay and the inconvenience caused in this regard.
Your query has been forwarded to the relevant department for further assistance.
You can expect feedback directly from them.
Thank you for bringing the matter to our attention.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We apologise for the delay and the inconvenience caused in this regard.
Your query has been forwarded to the relevant department for further assistance.
You can expect feedback directly from them.
Thank you for bringing the matter to our attention.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah