No Delivery of DSTV Explora
<p>I was approved for a DSTV Explora deal (R919 - no installation) on 27 June 2017. To date, no delivery. I contacted the Call Centre agent and after making me wait for 10 minutes I was told that they have no direct line to the price lock team and there is nothing they can do for me. I find this extremely unprofessional and unacceptable. Basically I have no idea of what is going on and I am unable to track my parcel. Their service is slow and they leave clients in the dark. I would advise not to sign up for price lock online as this is the worst service I have ever received. I will make sure my experience is shared on every social media platform available. </p>
Dear Antonie
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Dear Antonie
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Thank for your timely response. I wish I could have received such good service from the beginning.
Thank for your timely response. I wish I could have received such good service from the beginning.
