LM
Lizette M
1 reviews | Active since May 2009
14 May 2015, 11:01
NO DELIVERY AS PROMISED
APP**** FOR NEW EXPLORA DECODER THAT MULTICHOICE IS SELLING - PROMISED THAT IT WILL BE DELIVERED WITHIN 7 WORKING DAYS - NOTHING HAS BEEN DELIVERED, NO ONE HAS CONTACTED US - THE TELEPHONE NUMBERS THAT HAS BEEN PROVIDED IS NON EXISTENT AND THE EMPLOYEES AT MULTICHOICE IS NOT OF ANY ASSISTANCE AT ALL AND THE ONE I SPOKE TO WAS EXTREMELY RUDE THIS MORNING - I AM ANNOYED, IRRITATED AND DONT WANT TO HAVE ANYTHING TO DO WITH MULTICHOICE AT THIS POINT IN TIME
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
16 May 2015, 15:35Hello mar93151,
We do apologies for the inconvenience you experienced in this regard.
We have escalated your request to the relevant department for investigating.
Feedback will be provided by written or telephonic correspondence.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
We do apologies for the inconvenience you experienced in this regard.
We have escalated your request to the relevant department for investigating.
Feedback will be provided by written or telephonic correspondence.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply16 May 2015, 15:35
Official
Hello mar93151,
We do apologies for the inconvenience you experienced in this regard.
We have escalated your request to the relevant department for investigating.
Feedback will be provided by written or telephonic correspondence.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
We do apologies for the inconvenience you experienced in this regard.
We have escalated your request to the relevant department for investigating.
Feedback will be provided by written or telephonic correspondence.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert