LR
Lunga R

1 reviews | Active since Feb 2014

22 Mar 2016, 18:37

No delivery after a week

I upgraged to explorer i paid an amount of about R150 and got a *** and a text saying someone will come within 3 days after 3 days i called, someone said they will follow it up, no one called, yesterday i called someone said theres a person who will come out today for the installation, till this time i have been waiting. Please resolve as soon as possible i want my explora tonight.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Mar 2016, 11:32
Official
Hello lunxsta153,

Thank you for taking our call today. We apologise for the delayed response.

As discussed, we have referred your query to the relevant department for further assistance. They will contact you directly.

Thank you for bringing this matter to our attention. We look forward to serving you as our valued customer.

Should you require any further assistance, please don't hesitate to contact us.

Please use one of the following communication channels below for assistance:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Kind regards
Dinah