No Customer Service or Thankfulness for its LOyal Customers

This company simply does not give a SH^% for its consumers. One would think that after losing 1.8 million consumers they would clean up their act to regain faith in its client base or improve things immensely to not lose any more but no. Its clear those running things have no business sense. We have been on DSTV for more than 10 year (Premium Subscriber). We always chose the price lock with an extra view as the decoder keeps FU%$#@ Up so this way we also get a new decoder and dish. Now we get a mail saying end December our Price Lock comes to en end and just we can renew. No new decoder nothing when they know these decoders are beyond problematic. Shocking to see this behavior. No wonder people are leaving them by the Millions. The competition Commission and Government must step in here to invite more options for consumers as DSTV is proving there is money in this. For what we paying DSTV a month you can get Sky TV plus Netflix and 500mb Fibre Line. That is correct 500mb. All included. This Monopoly and lack of Customer Service by DSTV must be exposed.