NO CUSTOMER SERVICE from a multi million rand company

<p>We have no DSTV for 3 weeks. Everytime we call we either get cut off or no joy.</p> <p>They do not call back.</p> <p>We are on premium package, but everytime there is a problem you have to disconnect decoder and take it in. At our expense and inconvenience. There is NO CUSTOMER SERVICE WHATSOEVER. We pay lot of money for repeats repeats repeats.</p> <p>Whenever you call the call centre for help there is a minimum 45 minute phonecall. If you get cut off, the process starts again.</p> <p>If they cannot locate the error on their side, a technician has to be called out at the customers expense. I think this is unacceptable.</p> <p>NO SERVICE provided whatsoever.</p> <p>DSTV is a total ******* .</p> <p>DSTV has lost another unhappy customer.</p> <p>sad sad sad.</p>