NL
Nomthandazo L

1 reviews | Active since Aug 2019

26 Mar 2020, 09:02

No customer service at all

Yet again I find myself dealing with the *********** staff from this establishment I am appauled by the type of service I received from a call centre agent called Ntombi Khumalo and her redundant of a supervisor who was so full of attitude and sarcasm by the name of Precious Dlamini to think there are million youths in our country with qualifications at that sitting home without a job yet you find entry levels holding positions they don't deserve to top it all I was told they don't know where the manager by the name of Robert Chauke is....now I see why Netflix is chosen as the best thing if we have to deal with people like this

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Mar 2020, 09:28
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
NL
Nomthandazo L's update29 Mar 2020, 07:54
Reviewer Update
Wow....simple response would be me sending an email to your *** to this day have not received a response still frustrated worse of all no acknowledgement was received from all the emails sent sorry to say I wonder who is responsible for recruitment at MultiChoice because it seems a bunch of idiots are just occupying seats waiting to be paid at the end of the month