AP
ASHNA P

1 reviews | Active since Nov 2021

27 Jun 2023, 13:58

No Customer service

I was on Compact Price lock on my dstv package. I was told I can only upgrade on my pay date for dstv which was the 25-06-2023. When I called in the agent could not down grade my package and was exoculated. Every time I call in it is been escalated with no joy. I am not sure if DSTV wants me cancel my membership ? Or can someone help me.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Jun 2023, 14:23
Official
Hi Ashna, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
AP
ASHNA P's update27 Jun 2023, 14:28
Reviewer Update
Dear Dstv Team

Thank you for the prompt answer. I will await your feedback.

Kind Regards
Ashna