1 reviews | Active since Jul 2016
No customer centricity
<p>I have been without service from yesterday yet you're too quick to debit my account iam so angry called your call centre yesterday requested for someone senior to call me back no one has called me what the **** is wrong with you people ,you're used to treating people in a condescending manner but I refuse to be treated like that not with my money you either get my services working or just give me my money back simple</p>
Dear Tsholofelo
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Best regards,
Dear Tsholofelo
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Best regards,
Dear Ms Phatsone
We could not get hold of you today to discuss your query telephonically.
According to our records, your DStv to service is active from this decoder and smartcard number V*** - ***. The signal has been sent through to enable viewing.
For further assistance in this regard, please pull out the decoder's power cable for five seconds. Put the cable back on and enable the decoder to scan. Once the decoder has fully scanned, the picture should be restored.
Should the problem persist, please have the decoder tested at the nearest MultiChoice branch or agency. We have our dedicated technical team who will check your decoder and provide the relevant feedback.
Kind regards
Dinah
Best regards,
Dear Ms Phatsone
We could not get hold of you today to discuss your query telephonically.
According to our records, your DStv to service is active from this decoder and smartcard number V*** - ***. The signal has been sent through to enable viewing.
For further assistance in this regard, please pull out the decoder's power cable for five seconds. Put the cable back on and enable the decoder to scan. Once the decoder has fully scanned, the picture should be restored.
Should the problem persist, please have the decoder tested at the nearest MultiChoice branch or agency. We have our dedicated technical team who will check your decoder and provide the relevant feedback.
Kind regards
Dinah
Best regards,