PJ
PRANISHA J
1 reviews | Active since Jul 2016
05 Aug 2024, 21:51
NO CONTRACT, CHARGED FOR SERVICES
I have been overcharged for services and yet I don't even have a contract. This has been ongoing for almost 1 year. Called Multichoice and spoken to 4 different service agents and still no resolution. Multichoice is ripping us off and can't even provide feedback or progress on refund.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
05 Aug 2024, 22:14Hi Pranisha,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply05 Aug 2024, 22:14
Official
Hi Pranisha,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
08 Aug 2024, 11:43Hi Pranisha,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly be advised that the charges are reversed and you are not charged the cancellation fee. We apologise for the inconvenience caused.
Kind regards
Employee support
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly be advised that the charges are reversed and you are not charged the cancellation fee. We apologise for the inconvenience caused.
Kind regards
Employee support
Best regards,
DStv (MultiChoice)'s reply08 Aug 2024, 11:43
Official
Hi Pranisha,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly be advised that the charges are reversed and you are not charged the cancellation fee. We apologise for the inconvenience caused.
Kind regards
Employee support
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly be advised that the charges are reversed and you are not charged the cancellation fee. We apologise for the inconvenience caused.
Kind regards
Employee support
Best regards,