No contact, Still no tv guide

Would some one from Multichoice please tell what is going on with my print version tv guide???<br> <br> I have phoned in only to be **** to by the consultant, I have complained on this website and told that my complaint has been referred to relevant people....and STILL I sit with the same problem and no solution.<br> <br> No one from Multichoice has bothered to contact me since my telephonic query, I STILL have not received an English print version MNET Analogue TV guide for February and have NOT even received one for March!!!<br> <br> This is so poor of Multichoice and points to negligence and mal-administration. How can a company just simply not respond to a customer in 2 - 3 weeks after placing a call and a electronic complaint?<br> <br> I have always received the TV guide in print and in English when I lived in Cape Town, since I changed my address in earlier January, now, suddenly it is a problem! Why it is a problem to post a tv guide when I simply changed address....no disruption to service is needed.<br> <br> Multichoice really doesn't take into consideration MNET Analogue subscribers that we CANNOT simply press the tv guide button on the remote - no tv guide button or function with the MNET decoder.