NO CONTACT FROM DSTV PRICELOCK DESPITE PROMISE MADE

After logging a complaint against multichoice for billing me incorrectly i was contacted by an agent who assured me that some form the Pricelock department would be in contact with me regarding my issue. I'm not even shocked that no one has bothered to call be because that's just how this company operates. An agent i spoke to when i used my own airtime due to them not keeping their end of the deal told me that someone at Dstv Pricelock cancelled my debit order without my consent& changed it to cash payment. Ever since I've been on Pricelock my debit order date was messed up by the veryp person that did my application& therefore causing all these problems. I struggled countless time to get them to debit from my account& during those months I've had to pay via eft so that my services didn't get interuppted, naturally anyone in my position would do that. I need someone at Dstv Pricelock to actually start doing their job& contact me. This is really becoming emotionally& financially draining because no one seems to be assisting me& getting it right. I've reach a point where i'm beyond frustrated with this company. They deliberately doing this because they know they have no competition. If i had an option of using another service provider i would have left long ago but instead i'm stuck with this unprofessional company that capitalizes on that fact that people need them as they have no other option& their abuse that position. Pricelock is clearly very *******, that's why they don't even have a number where customers can contact them, that's why they are doing this. ***ARDS!!