XM
Xolani M
1 reviews | Active since Mar 2021
26 May 2023, 18:10
No connection to dstv showmax
I have been trying to access showmax for the past week and to no avail because multichoice has failed to connect me and I am a premium subscriber. I have had several phone calls and at times have been dropped with no reason. They have sent me emails promising to fix it but still no resolution. It is very disappointing the service I am being provided. It is a matter of time before disconnect from dstv and subscribe somewhere else if this is not resolved as a matter of urgency
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
26 May 2023, 18:34Hi Xolani Mkwananzi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply26 May 2023, 18:34
Official
Hi Xolani Mkwananzi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
XM
Xolani M's updateReviewer Update
27 May 2023, 17:35Since I received a message from showmax multichoice that they will resolve my problem, nothing has happened and I have called multichoice again and they still cannot resolve my problem. I am at wits end and I don't know what to do as they have no clue how to resolve.
XM
Xolani M's update27 May 2023, 17:35
Reviewer Update
Since I received a message from showmax multichoice that they will resolve my problem, nothing has happened and I have called multichoice again and they still cannot resolve my problem. I am at wits end and I don't know what to do as they have no clue how to resolve.