No confidence

So I called DSTV on the 26th of February to take advantage of DSTV's promotion whereby I would pay R359 for DSTV Compact for 12 months. I was informed that I would get a call within 48 hours. True to their word I was contacted on the 28th of February. However, the agent that I spoke to had the wrong message as she was offering a price lock subscription of a different package & price. After explaining myself I was told that someone else would call me within another 48 business hours. Today is the 8th of March, 4 days after the 2nd wait of 48 business hours & no one has contacted me whether by email, SMS or call. It's no wonder people are leaving DSTV & heading to Netflix. Looks like they're about to lose another customer...