RD
Renier D

1 reviews | Active since Nov 2015

13 Nov 2015, 20:12

No concern for customers

Since the upgrade of the DSTV website, you as customer can not do anything on the website, have complained 5 or 6 times about it, and has been escalated a couple of times, but nothing ever happens, and just really fed up of it.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Nov 2015, 10:04
Official
Hello Renierjd,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

Best regards,