LG
Lindy G

1 reviews | Active since May 2017

18 Feb 2022, 08:42

No communication or feedback

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Lindy M

15 reviews | Active since May 2017

18 Feb 2022, 08:32 Worst service and experience Good day I have complained about my decoder already, the insurance assisted and said they will back date my policy and that was on the 4 feb 2022 its now 2weeks later and my problem is still the same now communication or feedback is been given.

I trust that you are well, its now to the point where I need to know what is going on .....i am not being informed about any progress and I was promised that my problem would have been sorted last week already. Now a week has passed and no feedback....I have been to our multi choice outlet and there they told me that my problem has not been resolved yet only that there is somone going on our account but nothing is happening.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Feb 2022, 09:50
Official
Hi Lindy,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team