SD
Shandre D

1 reviews | Active since Nov 2015

24 Apr 2017, 11:04

No client service whatsoever.

<p>i am still waiting for ANYONE to solve my problem.my explorer is faulty since NOVEMBER 2016 and i am paying full premium everymonth for less than half the service.when i didnt pay in january YOU decided to discinnect my service.i am mad as hell because how can you expect ke to pay for a service that i cant even use. your service is pathertic and i will be taking this to the authorities now. your "DCC" still hasnt made contact after how many complaints. i will not pay a cent more if you dont contact me immediately and i will claim every cent back if sice november if you dont solve my problem. i am SICK of your **** servoce now. </p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Apr 2017, 11:16
Official

Dear Shandre


We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Hello Peter Team

SD
Shandre D's update09 May 2017, 08:08
Reviewer Update

SO... after waiting for Many more days than i was promised, Multichoice AGAIN made no effort to contact me or to solve my problem.

i am still paying for a machine thats FUNCTIONS DON'T WOR****!!!!!!! useless service!

SD
Shandre D's update09 May 2017, 16:40
Reviewer Update

Will i be compensated in any way for paying full premium from november 2016 up until April 2017? for a service that was not active?

i could not pause, re-wind,FFwd record , i had no catch up and i could not switch off the dicoder at all. it just sat there like an orniment that im paying for every month.

i need some kind of compensation for all my money spent for no services.