1 reviews | Active since Jun 2018
No choice for MultiChoice
I have two accounts (DStv). One was paid on the 26th of May 2018, which was R365 and the second one was paid on the 28th of June, 2018 which was R460. Today MultiChoice disconnected its services and when I ask them to double check on their records for the proof of payments, they can't assist me with that. I think I have had it with MultiChoice. Thanks
Dear Mbuyiselo Matiela
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Mbuyiselo Matiela
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Mbuyiselo
Thank you for contacting us.
According to our records, both payments paid in May 2018 reflect.
However, there's a successful transaction dated 26 March 2018 which did not bank.
Please provide us with a detailed bank statement showing transaction of R365.00 to ***. The statement should reflect dates from 01 to 31 March 2018.
Once received, the copy will be referred to our finance team for further assistance.
Kind regards
Dinah
Best regards,
Good day Mbuyiselo
Thank you for contacting us.
According to our records, both payments paid in May 2018 reflect.
However, there's a successful transaction dated 26 March 2018 which did not bank.
Please provide us with a detailed bank statement showing transaction of R365.00 to ***. The statement should reflect dates from 01 to 31 March 2018.
Once received, the copy will be referred to our finance team for further assistance.
Kind regards
Dinah
Best regards,