MF
Mandla F
1 reviews | Active since Sept 2013
18 Jun 2020, 20:51
NO CATCHUP (poor service)
NO CATCHUP
Two weeks ago our Dstv Catchup lost all content on our explora and cannot be accessed. When scrolling through the menu and choosing Catchup a message on the screen comes up saying: NOT AVAILABLE IN YOUR REGION sometimes "We are downloading the latest movies, series and more to your explorer" this has been happening for 2 weeks now.
We are really paying a lot for us to get such service, I would really appreciate your help on this, I actually think NETFLIX has better service than this.
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
18 Jun 2020, 22:00Hi Mandla,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply18 Jun 2020, 22:00
Official
Hi Mandla,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team