No care in the World with the customers needs

Disgusting service!!

They deserve no rating for their pathetic services.

Till this day DSTV has not even once or twice tried to resolve my issue. I'm so very much disappointed in the way they conduct their business. It's very much concerning especially when you have been a loyal customer for more than a decade to DSTV and this is the thanks I get from them. I'm even tired of explaining one and the very same story with no assistance. I'm currently no longer on price lock plan for good reason, I don't know. The worst part is I'm on premium stand alone with no price lock and they change my package price to chow more of my money without informing me. DSTV has hire unprofessional employees and team leaders who has no care in the world of what they are doing and inconveniencing other people's lives. Last week Saturday I spoke to a lady by the name of Nonkululeko Ntombela, I explained again my problem and she tried to assist and then did another 6-time escalation to the Team leader, and she advise me that DSTV will call me or send an email to fic my issue. Guess what? and it's no longer surprising to me, I have not received any call nor any email from DSTV consultants or team leaders. Still another BOOOM to me.

This is pathetic really and concerning. I'm disgusted by them.