HK
Hajo K

1 reviews | Active since Jul 2011

26 Nov 2016, 11:58

No care for customers at all

<p>DSTV disconnected us (guesthouse business) without sending a SMS or calling upfront, because of one(!) outstanding payment, for which we did not even receive any invoice. As a client for many years without any delayed payments in the past and having DSTV for the guests in our guesthouse, we should expect at least a minimum service of being notified at least 48 hours before being disconnected, just to be able to sort things out in time...</p> <p>Unfortunatley DSTV seems not to care about their business clients.</p>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Nov 2016, 12:33
Official

Dear Hajo

We acknowledge receiving your query. Feedback will be provided as soon as possible.

Regards

MultiChoice Team