EO
Elvira O
1 reviews | Active since Sept 2015
16 Oct 2015, 11:01
NO CALL BACK
I recently created a new account with Multichoice with the help of a very helpful service consultant from Multichoice, however my image of Multi choice was quickly ruined by the service of Thami Ngwenya, she called me regarding the offering that I want to take up with DSTV, I requested that she calls me back as I was in a meeting which she confirmed she would, till this minute I have not received the call back
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
29 Oct 2015, 09:35Hello vieatto,
Thank you for taking our call today.
As discussed, you have already been contacted regarding your query.
We apologise that Thami did not get back to you as promised.
We could not get hold of your mother in law. However, we have forwarded her contact details to the relevant department. They will contact her directly for the Explora deal application.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today.
As discussed, you have already been contacted regarding your query.
We apologise that Thami did not get back to you as promised.
We could not get hold of your mother in law. However, we have forwarded her contact details to the relevant department. They will contact her directly for the Explora deal application.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply29 Oct 2015, 09:35
Official
Hello vieatto,
Thank you for taking our call today.
As discussed, you have already been contacted regarding your query.
We apologise that Thami did not get back to you as promised.
We could not get hold of your mother in law. However, we have forwarded her contact details to the relevant department. They will contact her directly for the Explora deal application.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today.
As discussed, you have already been contacted regarding your query.
We apologise that Thami did not get back to you as promised.
We could not get hold of your mother in law. However, we have forwarded her contact details to the relevant department. They will contact her directly for the Explora deal application.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah