No authority to cancel my debit order

I have been a regular and continuous DSTV subscriber for many years and never ever has one of my debit orders been denied.<br> <br> However recently somebody in Multichoice decided (at the end of October) to cancel my debit order and of course now I have been without DSTV for three weeks. I followed up and eventually I was forced to write a formal LETTER OF DEMAND, twice, but my pleas have been ignored.<br> <br> I did NOT give permission to cancel my debit order. On the contrary I regularly advise Multichoice when I call in for assistance that all my details, including debit orders, are correct! If I used something I will pay for it, no questions asked. I am not refusing to pay.<br> <br> Since I did not cancel the D/O I feel it is ********* to re-apply for reinstatement, it also makes me feel that there might have been unauthorised tampering or other activities that makes me feel uncertain.<br> <br> All I want is for my D/O to be put back into the position where it was before somebody (I don't know who) cancelled it.<br>