No assistance to sort out issue

I struggle for almost a week no to sort out a Delisting on my account with no luck. The amount in question R179 was already paid almost 2 years ago.<br> Every time I phone I'm being transferred form 1 department to another, With each mail I received jet another ref no with only the response they attend to if in 24 hours and there after nothing, no feedback, no help and still no letter as promised.<br> This is the poorest service I ever received, not to mentioned the deal I'm loosing due to Multichoice don't care attitude.