LN
Lungile N

1 reviews | Active since Jun 2021

01 Jun 2021, 13:59

No Assistance Provided

Hi

To whom this may concern.

Previously in the month of April I had the same problem which I am experiencing now again. My Decoder is not playing there is this Error "There is no signal, this may be due to Bad weather or a faulty connection in the installation"

The Same error has come back when I called the Call Centre they tried to assist me and guess what when the problem could not get Fixed I'm advised it's what they can't fix on they end since it's a Installation problem now I have to get myself an Installer which I have to pay from my own pocket for the Second time, and I am still expected to pay for my monthly subscription. WHAT AN ATRICIOUS COMPANY SUCH A JOKE,

There's basically nothing they can help you with but we expected to pay for assistance, and worst it's expensive and we watch the same movies every day, every week and month.

I regret having DSTV

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Jun 2021, 16:28
Official
Hi Lungile Ndlovu, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
LN
Lungile N's update01 Jun 2021, 19:10
Reviewer Update
Hi

This better be good, I'm really not happy with this experiencing the same problem and I have to pay for it at my expense and also pay for you guys as well