No assistance in clearing error

I have recently reconnected my Dstv service. This morning the decoder started to display an error message E32-4 which I cleared using the self help service available on the IVR. However the message kept coming back approximately every 10 minutes after reset resulting in frustrating viewing.<br> <br> I eventually contacted the call centre and was told to disconnect the cables and to switch the decoder off before connecting the cables and switching it on again. I was informed that the message should not come up again. It did however come back up after about 10 minutes. I called the contact centre again and was told that the problem could be due to poor signal strength and that I would have to get a technician and I would have to keep resetting the error message every ten minutes or so. This is the most pathetic service I have experienced in a very long time and reminds me of why I disconnected my service in the first place.<br> <br> The technician that is accredited by Multichoice advised that the problem is not with the installation but with Multichoice. This is now a buck passing exercise and I continue to have to reset the error every 10 minutes. I am seriously regretting reactivating the service