1 reviews | Active since Jan 2016
No Assistance After Numerous Requests
<p>I have been phoning and emailing on behalf of an old lady since her own efforts have been ignored. After emailing and phoning myself numerous times and spending 20-30min odd on the phone each time and this is now more than a month later they still have not resolved the matter. Each time they promise over the phone they will sort it out and get back to me, still they have not done so. Why should they pay for DSTV if they have not been able to use it for a month and why wont you assist in such a simple matter. could we PLEASE GET SOME ASSISTANCE!</p>
Dear Tanya
We acknowledge receiving your query. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
Dear Tanya
We acknowledge receiving your query. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
Dear Tanya
We are unable to access the DStv account in question. Kindly respond privately with one of the following details, Account holder's :
• MultiChoice Customer Number or
• ID Number
Regards
Elna
Best regards,
Dear Tanya
We are unable to access the DStv account in question. Kindly respond privately with one of the following details, Account holder's :
• MultiChoice Customer Number or
• ID Number
Regards
Elna
Best regards,
Good day,
E Simon
Contract no
***0
*** 086
Please phone me for more info.
Regards,
Tanya
Good day,
E Simon
Contract no
***0
*** 086
Please phone me for more info.
Regards,
Tanya
I am still waiting for assistance and no one has phoned me yet? I sent through all information as they have required and still no service.
I am still waiting for assistance and no one has phoned me yet? I sent through all information as they have required and still no service.
I am still being ignored and now they have deleted my facebook post as well, where I am asking for any feedback! Clearly they have no intention of helping.
I am still being ignored and now they have deleted my facebook post as well, where I am asking for any feedback! Clearly they have no intention of helping.
Good day Tanya
Apologies for the delayed response.
Thank you for taking our call, as discussed the matter has been resolved. We will process the immediate debit order tomorrow .
Regards
Elna
Best regards,
Good day Tanya
Apologies for the delayed response.
Thank you for taking our call, as discussed the matter has been resolved. We will process the immediate debit order tomorrow .
Regards
Elna
Best regards,
Dear Tanya
We confirm the immediate debit order has been processed. The next payment is due on the 07-12-2016 for R219 will be paid by debit order as requested.
Regards
Elna
Best regards,
Dear Tanya
We confirm the immediate debit order has been processed. The next payment is due on the 07-12-2016 for R219 will be paid by debit order as requested.
Regards
Elna
Best regards,